Terms & Conditions

A) Privacy Policy

Your Privacy our Commitment

At sheela’s we are extremely committed to protect your privacy. Your trust in us is highly valued and we assure you that we would use the information we collect only to provide a more personalized shopping experience. Your confidence in us will be highly respected so that you can enthusiastically use our services and also recommend us to your Dear Friends and Relatives. Please read our following policy to understand how we use your personal information and how it will be treated so that you can enjoy our many offers we announce time to time.

B) Sheela's.com Privacy Guarantee

Sheela’s promises never to rent, sell, Share, Barter or in any other way use personally identifying information collected during your use web site except as agreed to by you. From time to time we may reveal general statistical information about our web site and visitors, such as number of visitors, number and type of Good and services purchased etc, but we will never refer you by name or specific address. Your trust and confidence are our highest priority.

C) Information we collect from you

All our personal information are stored with us whenever you use our services. Our main object is to provide and efficient , smooth and customized experience while using our services and to provide you features and services that most likely meet your needs and customized our service for easier and quicker experience. Please register using our online registration form. Where you will be required to provide us with your contact information and other personal information. Information we collect is used to build features that will make using our service an easier and more personal experience. This includes faster purchase request, better customer support, improved product offerings and timely notice of new services and special offers. We believe these uses allow us to improve our site and better tailor it to meet your needs. We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotion. By accepting the User Agreement you expressly agree to receive this information. We use your email address, your mailing address , and phone number to contact you regarding administrative notices, new product offerings ,and communications relevant to your use of the site. We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions. We also collect information from you to ensure that our site is not accessed by machines to misuse the data and to prevent hacking o site

Internal service providers

We may use internal service providers to facilitate our services (e.g., research, surveys, data mining) and therefore we may provide some of your personally identifiable information directly to them. In some instances, the internal service provider may collect information directly from you (Such as the situation where we ask a internal service provider to conduct a research for us).In these cases, You will be notified of the involvement of the internal service providers, and all information disclosures you make will be strictly optional. In all cases, this internal service provider’s use of information we supply them is restricted by confidentiality agreements. If you provide additional information to an internal service provider directly, then their use of your information is governed by their applicable privacy policy. Because we do not control the privacy practices of these service provider, you should evaluate their practices before deciding to provide information.

How do we protect your information?

When you place order or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.Further more, all of the customer data we collect is protected against unauthorized access.

What about children’s privacy?

Children are not eligible to use our services and we ask that minor (Under the age of 18) do not submit any personal information to us. If you are a minor, You can use this services only in conjunction with your parents or guardians.

Access or Change your personally identifiable information

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Sheela’s, your sheela’s ID and Password are required in order to access your profile information.


To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current internet security method and technologies. Any changes to our privacy policy will be communicated through our web site at least 10 days in advance of implementation. Information collected before changes are made will be secured according to the previous privacy policy.

Your Consent

By using our web site, you consent to the collection and use of this information by Sheela’s. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

At sheela’s, we welcome your questions and comments regarding our privacy policy. Please send e-mail to shankerdaswani@yahoo.com

How to get register in Sheela’s?

Registratation in sheela’s is a very simple process. Just click on register on the home page and after entering some simple information you will be the registered member. Then a mail will be sent your given e-mail ID with username.

How can I make sure no one else sees my Sheela’s Pages?

Just click on the “Sign Out” link to sign out of Sheela’s personalized services. Signing out will allow you to changes user and ensure that Sheela’s will ask for an user ID and Password when someone visits Sheela’s. This way, no one will accidentally see your Sheela’s pages.

What if I have forgotten password?

If you are having trouble with your password or have forgotten it, Just click on forget password and enter your mail ID. After Clicking on ‘Submit’ immediately your password will be mailed to you.

Shopping Cart

How do I place an item in my cart?

Once you’ve found an item that interests you, just click the “Add to Cart” button. This button can be found on any item’s detail page, at the bottom. After you’ve finished adding items to your shopping cart, Click the ‘Go to my cart icon to view the list of items ordered.

Can I change the quantity of the items ordered?

To increase the number of any product ordered, Please change the value in the quantity box and click “Update” to see your revised Grand Total.

How do I delete item from my cart?

It’s easy to delete an item from your shopping cart all you need to do is to click on the Delete Button for the corresponding item.

What happens if I exit after selecting the items without buying?

Shopping cart is the online cart and will be destroyed once the person logout. Whereas wish list will be created/destroyed only by the member.

For Search

Why should I use Search?

Search make it easier to find the product of your choice in the quickest time possible, without having to browse through the entire site.

What are the search options?

You can go about finding products/items of your interest by any one o the following ways.

(A).Click through the product categories: You will see the widest range of Handicrafts, Textiles & Home Décor Products with broad product categories on Sheela’s Home page, So you can click on the broad/sub classification of your choice and then find essential information relevant to the product.

(B).Search it with multiple options: Another way of finding products of your interest is the search criteria, Which again is on the home page. You will have to simply enter a term or two into the search box which will give an idea of the product name or details and click the Arrow button, and all the product matching your criteria will be displayed.

With either of the approach, you will find essential information such as price, brief description, and an image about the product. For many products where you require a closer and more detailed look, you can view a larger image by clicking on the ‘Zoom’ link.

Advanced Search

In this your search is based on the price, category or a keyword.

Payment options

Any Master Card ,Visa , American Express, issued by authorized international bank and Nationalized and private banks, Net banking clients can pay online. It is safe to use the credit card. Sheela’s Uses the latest encryption technology and other methods to protect your credit card information. Shopping online with a credit card at Sheela’s is even safer than using a credit card at a normal/physical store because we do not retain your credit card information. You can be assured that Sheela’s offer you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information because your bank will authorize the credit card transaction directly without any information passing through sheela’s

How am I charged: All prices in our store are listed in India rupees & US Dollar. At the end of the transaction at the checkout stage the final payment is charged in the INR equivalent only

Delivery Processing system

Sheela’s takes stringent measures to ensure that the items delivered to you are in perfect condition. However, there is remote possibility that a wrong item is delivered to you, in such a case, we will replace the item at no extra cost, provided that the request for replacement or return of item is made within 48 hours from the time of receipt of item. There is also a remote possibility that the item may be damaged during transit, please do not accept if the packaging is torn/tampered/damaged. Usually the outer packaging reflects and get damaged before the inner product is damaged therefore please verify the product condition in the presence of the courier staff and avoid taking delivery if the product is damaged. Reporting of damages subsequently shall not be entertained, kindly understand and co-operate. In such circumstance, please get in touch with our customer service team who will guide you on the process for the same at 040-23236944 and also write to us at shankerdaswani@yahoo.com.

How soon can you deliver

Our logistics partner would take care of the delivery within India (Subject to availability of services) for more details please refer Delivery Information. In case there is no courier service to the address mentioned in the order, the order will be cancelled, and the same will be intimated to you by e-mail.

What if I gave a wrong address: If so, you would be charged a sum of Rs.500/- as shipping handing charges for the wrong address, if delivery attempt has been made.Fresh delivery attempt would be made only after payment of this.

IMPORTANT: Most of the Handicraft items require special handling, many items that are extremely delicate over sized or weigh heavily are marked on their product detail pages as “require special handling”.

The shipping charges for these items are either indicated on their product detail pages or will be calculated for you at the last step of the purchase process (before you send us your order) Please note that each shipment of these items required an adult signature upon delivery, once your order leaves our distribution centre, you will be contacted by the shipper to arrange a specific time for delivery.

Customs & Import Duties Information:

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be born by you,we have no control over these charges and cannot predict what they may be.Customs policies vary widely from country to country, you should contact your local custom office for further information.You must also comply with all laws and regulations of the country in which you are receiving the goods.

GIFT ITEMS: The package is marked “GIFT” cost of the items is still stated on the customs form (due to customs obligations)

Customer Service: If you didn’t find the answer to your question on this site and have more queries, please contact us on Tel no: 040-23236944 or e-mail us mail to: shankerdaswani@yahoo.com. We’ll be happy to help you.

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